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SPOTLIGHT

Welcome to our “Spotlight” page which features rotating content “spotlighting” such things as client profiles and cases studies (with permission, of course), summaries of books or articles that we might find to be of compelling interest value, or more in-depth discussions of some of our services.  

Today we'd like to tell you about our Medical Executive Development Program®


“In medical school, (the physician) learned the language of medicine … and we communicate effectively with other physicians when we use it.   But that training, for most, didn’t include the language of health care ….  (and) the knowledge requirements for business ….  Physicians generally have one set of skills for delivering medicine and managers need another set of skills for administering the business of medicine.   Physicians who can bridge that gap – through natural talent or additional training – have a real opportunity to lead medical organizations – clinical or academic – as physician executives, and the rewards are significant, both in personal professional satisfaction and in organizational success.” 
                                                                                    (Thomason, in Family Practice Management, July/August, 1999)

Your Challenge As A Medical Executive Leader
What the physician executive does all day varies somewhat on the position and the particular type of organization, be it academic medicine, healthcare operations management or “big pharma.”  But in all cases s/he will spend a great deal of time:
  • Recruiting and developing key faculty and staff
  • Building an organization that functions smoothly and cost-effectively
  • Preparing convincing proposals for additional resources (budgets, space requests, practice plans, strategic and operational business plans)
  • Motivating and evaluating staff
  • Dealing with conflicts – whether of ideas, priorities or personalities.
For the medical executive leader – like all business leaders – success demands an ability to sustain excellent performance in four key areas:
  1. Creating, communicating, and building support for your compelling but achievable vision of excellent performance;
  2. Translating that vision into a workable plan with solid metrics of progress and outcomes;
  3. Recruiting and developing an excellent team, surrounding them with the “architecture” of success (resources, systems, procedures, etc.)
  4. Modeling and motivating the behaviors critical to success.

Our Challenge As Your Leadership Strategists
We are experienced executive leadership strategists who work with medical executives in a variety of health systems and academic medical programs.   We concentrate on you as an individual and as a physician leader, on your unique challenges and goals, whether they relate to your organization, your career, or your life.  Clients tell us that our support has played a major role in enhancing performance and accountability throughout their organizations.



Starting with your own criteria and drawing from examples within your organization, we develop a comprehensive definition of successful leadership including these key principles: Generating tangible results; deploying your personal assets; building a strong team; thinking – and acting – like a great leader.

Our proprietary techniques and tools (we call them “lenses”) help you break through habitual  patterns.  They afford you the space to reflect upon your strengths and weaknesses and achieve greater insight into both your leadership skills and the challenges you face.  We help you develop new decisive leadership actions that allow you to raise your performance level and that of your team.  It is within this domain that you discover how to move from good results to great ones.

How We Do What We Do
At the heart of our coaching is the belief that “to lead others with excellence requires excellence in leading oneself.” It's a simple idea that can be extremely challenging to practice — but you need not do it alone.  Together we work  confidentially to discover your strengths as well as areas for improvement.  From there, we guide you through four basic steps:
  1. We establish baselines against which to measure your progress and the effectiveness of your work -- and ours.   
  2. We set measurable goals with you.  
  3. We create leadership development experiences that will focus the  effort and attention on achieving your objectives:  creating early wins; achieving cultural acclimatization, modeling leadership behaviors; engaging the leadership team and key relationships; and setting up the feedback system. 
  4. We track your progress as you develop your skills, to ensure that you achieve a visible return on your investment.  
         

When traction is achieved with cultural acclimation then our work is complete.   We formalize this step with the preparation of a report which records the benefits you have seen from investing in the Medical Executive Development Program®.  This includes recommendations for continued feedback and development.



To learn more about our MED program and whether it might be right for you or your medical organization, please call Dr. James M. Walters,  QUAD2 Consulting, at 215.919.6259.